Error Message when trying to One-Step Update SunTrust checking acct
I saw a now-closed thread on this issue. I was on phone w Quicken Tech Support for about two hours today, and the technician, Alan, was unable to solve the problem, but he gave me a case number and said maybe tomorrow they could get my case over to Tier3 Tech Support which could maybe solve this. But he said I should call SunTrust first. I am able to log in on their website using my username and PW, but Quicken gives me a message that I need to create a new password (which it never takes). I am very frustrated and would ask that Quicken elevate and escalate this problem to get it solved very soon. Prior to the last couple of weeks, I've had no problems updating SunTrust checking acct on Quicken. I have Quicken Premier for Windows, the most current edition. Help!