Synchrony Bank Credit Cards

I have two credit cards for purchases I made through Synchrony Bank Credit Cards or MySynchrony. Whenever I try to set to up Express Web Connect I get a CC-503. When I try Web Connect it loses its ability to be categorized as a credit card, it only allows for a spending category which puts it with my checking accounts. What is going on?


  • Hello @Paddy,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    If you haven't already, please take a moment to review and follow this error-specific support article regarding error CC-503.

    I hope this helps!
    -Quicken Anja