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OL-297-A Error for Chase and Vanguard

OpusKrokus

Having problems connecting to Chase and Vanguard today. Its been a while since I tried to download any transaction, so not sure if anyone else is having this issue. Using Quicken for Window, Version R35.31, Build 27.1.35.31. I was able to download transactions from Citibank without any problems. Chase and Vanguard were setup with Direct Connect, and Citibank is Express Web Connect. I changed Chase to Express Web Connect, and it seems like its working. Something wrong with Direct Connect?

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Quicken Anja

Hello @OpusKrokus,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

If you haven't already, please take a moment to review and follow the error-specific troubleshooting instructions found in this support article regarding error OL-297.

I hope this helps!

OpusKrokus

Thank you Anja! An unchecked TLS 1.2 was the culprit. All is working now.

Quicken Anja

Thanks for the update! Glad to hear that worked for you.