PNC, Mac: Error 141 No form element found in current HTML doc. ccscrape.141

Justin Foreman

For the past week (since 9/7), I've been unable to download transactions from PNC on my Mac (running 6.3.3). It happens after the MFA prompt.

I'm seeing:
Error 141 No form element found in current HTML doc.

ccscrape.141

Anybody else seeing this?

Justin Foreman

Happened to be up late tonight and this is resolved. I believe that PNC just had a maintenance window and fixed it. Hurrah.

christyb

I get the same thing on my mac. Happened after upgrading quicken to 6.3.3

qchief

Having the same issue and it was after upgrading! Wonder if Quicken plans on acknowledging the problem and correcting. I have no problem logging into my PNC account on the web, so it is a quicken connect issue

jacobs

If there isn't a post about this issue in the Alerts, Online Banking & Known Product Issues category, you need to contact Quicken Support to report this. They can only fix what they know isn't working.

In this case, it sounds like PNC changed their website without notifying Quicken (Intuit, actually, who runs connectivity for Quicken). Once a few users notify Quicken Support of the problem, they can collect the log files and pass them on to the connectivity team at Intuit to work on getting it fixed. 

Justin Foreman

> @jacobs said:
> If there isn't a post about this issue in the Alerts, Online Banking & Known Product Issues category, you need to contact Quicken Support to report this. They can only fix what they know isn't working. ;)
>
> In this case, it sounds like PNC changed their website without notifying Quicken (Intuit, actually, who runs connectivity for Quicken). Once a few users notify Quicken Support of the problem, they can collect the log files and pass them on to the connectivity team at Intuit to work on getting it fixed. 

Yep, I was going to contact support next. Just wanted to see if I was on an island or not. Thanks!

Justin Foreman

Here's the response from chat support. 🤔

>PNC Bank is currently blocking 3rd party integration so customers may not be able to update accounts. We are currently working to resolve this issue.

>You would need to wait a few more days, we are still working on it.

Justin Foreman

Happened to be up late tonight and this is resolved. I believe that PNC just had a maintenance window and fixed it. Hurrah.