nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Can't renew my subscription

Marvin Gardens

My subscription was due to auto renew yesterday. Apparently it didn't. So I tried to renew it manually. I checked "Paypal" verified my creds to Paypal, clicked Submit, and nothing happens. Tried to renew by entering my credit card number. Got a message that they can't process my payment. Is something broken in Quicken land?

Find more posts tagged with

Comments

Marvin Gardens

Never mind., Looks like a problem with my credit card. Used a different one to renew.

Daniel BP

Same problem here, click on "submit order" and nothing happens...even with a different credit card. Not a US resident and using a credit card issued out of the US, wondering if that is the problem? Paypal also not working, tried several times and no luck...I've used different browsers and also tried directly on the Quicken platform.

UKR

If you're having issues subscribing or renewing your subscription, please call Quicken Support on the phone and request help. They can help you with that problem.
Recently, there have been reported issues with making PayPal payments. Apparently, this problem hasn't been resolved yet ... :-(

Quicken Support:

To contact Quicken Support, please use this link only:
https://www.quicken.com/support#contact-support and select Chat or Phone support.
Support is only available during posted hours of operation
The phone number can be found at the support website.
To start Chat or see the support phone number, your browser must allow popup windows from https://www.quicken.com
See https://community.quicken.com/discussion/7870684/faq-talk-to-support-does-not-respond#latest
If you are eligible for Premium Support (purchased separately or included as part of your subscription to Quicken 2018+ Premier or HB&R) call the number that can be found at the top of your My Account page at https://www.quicken.com/my-account (US) or https://www.quicken.com/canada/my-account (Canada) next to "Quicken Premium Support" when you log in with your Quicken ID.
Other links or phone numbers found elsewhere on the Internet, even in some posts or emails received from other Community members, may not be from Quicken or may not be up-to-date. Use those at your own risk.
Unlike other so-called "Quicken support providers", the real Quicken Support is free for all currently supported versions.