Bill pay and 2 Factor

Question

Can someone tell me why all the accounts I have that utilize 2 factor authentication keep showing up as either account locked or Biller needs attention.. It appears that when the bill pay goes to check for a bill it can not because there is nothing answering the 2 factor. 
 I go through the process of resetting and that work until there is another attempt. Bills are also not getting paid because of that.

Quicken Francisco · Answer

@Lou Cicirello

Thank you for the update. I do see that you attempted again and received the same locked response. I've gone ahead and reported the three billers on our side.  Please, wait at
least 48 hours and then try connecting again, thank you!Thanks,

Quicken Francisco

Lou Cicirello · Answer

Still the same problem.

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Quicken Francisco · Answer

Hello @Lou Cicirello

Thank
you for reaching out to the Community regarding your issue, although I am sorry
to hear that you are experiencing issues with your billers. I went through and checked each of the billers to see what exactly is happening. I went through your Verizon, Creditcard Services(UMB), and Bank of America billers and set them to resync to your file. I would recommend trying to validate the billers and resyncing to see if we're able to connect properly. You can do so by going to the bills and income tab then clicking the gear on the right of the screen. In the dropdown select review and repair > review and repair online billers.

With Capital one after taking a look the issue is something that we're aware of. For more information regarding the issue, I'll leave a link down below.

https://community.quicken.com/discussion/7855126/ongoing-8-25-21-users-unable-to-add-capital-one-ebills-online-billers#latest

Once you get the chance please let us know if you're able to get the other 3 billers in sync.

Thanks,

Quicken
Francisco