Hello @DonnTHB Thank you for reaching out to the Community regarding your issue, though I am sorry to hear that you are experiencing this.
With the behavior you're seeing in your recent center I believe it would be best if we could have someone troubleshoot while viewing the screen as well. As such we would recommend contacting Quicken Support directly for the best assistance. I will leave our hours down below so you can find a time that works best for you.
Click here to review Quicken Support's hours of operation. Thanks, Quicken Francisco