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Is there any update on the Suntrust/Truist merger and account updates?

As in, how to get downloads working again when Truist doesn't appear in the account list and Suntrust downloads stopped working?

I managed to get a QFX download to work but that is going to get old very quickly.



  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Boca Rat,

    Thank you for reaching out to the Community with your question.

    Unfortunately, we do not have an ETA available for when Truist will be able to connect for automatic downloads. However, please refer to this Community Alert for more information and updates. 

    You can also bookmark the post by clicking the bookmark ribbon on the top-right corner of the post if you wish to be notified of updates as they become available.

    We apologize for any inconvenience this may cause in the meantime! Thank you.
    -Quicken Anja
  • Boca Rat
    Boca Rat Member ✭✭
    Thank you for a quick response. Obviously this is terrible for existing Suntrust customers....I will consider switching banks at this point.
  • Boca Rat
    Boca Rat Member ✭✭
    I just realized that my Suntrust small business account downloads are working fine still....huh?