Why can I not access my 401k investment transactions?
My 401k is through John Hancock (cannot support online downloads) and I have to upload the transactions manually via a quicken transactions file. I get these files once a quarter. Q1 and Q2 I had no problems. Q3, my transactions button has now grayed out, and I cannot access transactions. The import file shows an incorrect balance, so I would like to edit the transactions that were imported, but I can't access them. Please help. I do not want to close the account and create a new one in quicken since I have a lot of transfers setup via payroll and deductions, etc...
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