[email protected] said:
Yes I already tried all of those troubleshooting fixes. The problem with not with bad transaction data. One or two of the data tables appear to have been corrupted somehow. The links below show what I now see in my program. All my banking and credit cards now show "N/A" instead of the account name.https://live.staticflickr.com/65535/51575737220_9bb8c2d1db_o.png PLUS...in each account the Payee Name is also showing as "N/A" and well as any "memo" data. https://live.staticflickr.com/65535/51574011847_684cc263c7_o.png The Category data is fine. This is not just affecting recent transactions. This is affecting every transaction in every account going back to the beginning of each account. In 25 years of using Quicken I have never seem something this weird with Quicken.
OK I realized that I missed a step from Sherlock's instructions. I forgot to enable "Sync" in preferences. Once I did that I was able to view the Cloud Data while logged into the FRESH Quicken File. I then deleted all the old Quicken Cloud datasets showing in the system because I wasn't quite sure which one was connected to the malfunctioning Quicken file. After I did this I re-opened the corrupted data file and found that the problem has not been fixed. I went back to "Preferences" and saw that my Quicken data file was no longer connected to my Quicken User Profile. So I reset my user profile connection as instructed by Quicken and that re-established the connection between my Quicken data file and my online profile. However, this has not solved my problem. All the Account Names and Payee Names in my Quicken file are still showing as "N/A" as per my previously uploaded screen shots.
How am I corrupting the Cloud Account? I am not syncing any data to the cloud?
OK I opened a copy of the data file from a few months ago. All the Account names and Payee names are normal in this file. I then connected this older data file to my cloud account expecting that this OLD data file would somehow connect with my Quicken cloud account and solve the data error. Once this was done I re-opened the corrupt data file and reconnected it to my cloud account and the Account names and Payee names are still all appearing as N/A.
OK. I Reset the Cloud Data by going to this screen:https://live.staticflickr.com/65535/51578664553_c6b431bed1_o.png And then Quicken resynced the good data from my good Quicken file from 30 months ago. And then Quicken said that my Cloud Data was all good ago. Now what do I do?