Deactivate / Activate to Update Credit Card Number
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Seawolf
Quicken Windows Subscription Member ✭✭
Due to a fraudulent credit card I needed to update my credit card number at Citi. I deactivated the online services on the account, but when I tried to reactivate it I received the CC-501 error message. I tried this several times (no luck), waited 24 hours and I'm still getting the message. Any thoughts on how to fix?
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Best Answer
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If you haven't already, you may want to review: ONGOING 10/7/21 Citi Bank Citi Cards CC-502/102
FWIW, We have had no issue connecting and downloading from Citi Cards using the Direct Connect connection method. Note: When setting up the Direct Connect connection method using Citi Cards, you may need to enable access for Quicken: sign in to the Citi web site, select Profile > More Settings and Manage Desktop Apps
0
Answers
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If you haven't already, you may want to review: ONGOING 10/7/21 Citi Bank Citi Cards CC-502/102
FWIW, We have had no issue connecting and downloading from Citi Cards using the Direct Connect connection method. Note: When setting up the Direct Connect connection method using Citi Cards, you may need to enable access for Quicken: sign in to the Citi web site, select Profile > More Settings and Manage Desktop Apps
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Thank you. Still no luck. I'll keep trying0
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Figured it out. I went Add Account and chose Citi Cards instead of Cii Bank, followed the prompts and I was back in business.0
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