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Quicken Classic for Windows
Download, Add/Update Accounts (Windows)
Deactivate / Activate to Update Credit Card Number
Seawolf
Due to a fraudulent credit card I needed to update my credit card number at Citi. I deactivated the online services on the account, but when I tried to reactivate it I received the CC-501 error message. I tried this several times (no luck), waited 24 hours and I'm still getting the message. Any thoughts on how to fix?
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Sherlock
If you haven't already, you may want to review:
ONGOING 10/7/21 Citi Bank Citi Cards CC-502/102
FWIW, We have had no issue connecting and downloading from
Citi Cards
using the
Direct Connect
connection method. Note: When setting up the
Direct Connect
connection method using
Citi Cards
, you may need to enable access for Quicken: sign in to the Citi web site, select
Profile > More Settings
and
Manage Desktop Apps
All comments
Sherlock
If you haven't already, you may want to review:
ONGOING 10/7/21 Citi Bank Citi Cards CC-502/102
FWIW, We have had no issue connecting and downloading from
Citi Cards
using the
Direct Connect
connection method. Note: When setting up the
Direct Connect
connection method using
Citi Cards
, you may need to enable access for Quicken: sign in to the Citi web site, select
Profile > More Settings
and
Manage Desktop Apps
Seawolf
Thank you. Still no luck. I'll keep trying
Seawolf
Figured it out. I went Add Account and chose Citi Cards instead of Cii Bank, followed the prompts and I was back in business.
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