Unable to Update Online Accounts

This discussion was created from comments split from: No New Downloaded Transactions.


  • MGates
    MGates Member
    I get one account that updates out of 25. Am I missing something. When I do the One-Step, all accounts except the one show waiting. I never had this problem until the last update.
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @MGates,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    We will need some additional information in order to better assist you further.

    Are all the accounts experiencing this issue under the same or different financial institutions (please include financial institution names)? Do they all use the same or different connection methods (Express Web Connect or Direct Connect)? Do you receive any specific error code(s) and/or message(s) while trying to connect that you could provide us with here, please?

    Please check back and let us know! Thank you.
    -Quicken Anja