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Password Vault

tsteven3

I changed my password for an institution and deleted and added a new password vault so that it could be updated. However, when I use the password vault it says that my password is invalid. Is there a character limit? I use a password manager to generate the passwords, and I set it at the institution maximum of 64 characters. Is 64 characters too many? My password works on the institution website.

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Comments

Chris_QPW

The OFX standard that Quicken uses has a max of 32 characters for a password.

tsteven3

Yeah, reducing my passwords to 32 characters seemed to help. It would be nice if Quicken had some kind of warning or info to that effect.

Chris_QPW

I agree, they should either block you from even entering more than 32 characters or post an error message as soon as you do enter over 32 characters.

Quicken Paloma

Hello @tsteven3,

Thank you for reaching out to Quicken Community. We apologize for the unwanted frustration and difficulties. However, we are glad that you were able to get your issue resolved. I will pass the information along to the proper channels and see if we can get a help article with information regarding the password limits/parameters.

Please let us know of any other questions or concerns.

-Quicken Paloma