Why can't I open a chat window with Support?

I am having the issue with reauthorizing my Capital One accounts. I did all the steps to resolve and it still doesn't work. Why can't I open a chat window with support to talk about this?

Best Answer

  • splasher
    splasher SuperUser ✭✭✭✭✭
    Answer ✓
    Pop-ups must be allowed in your browser program for Chat to work.
    -splasher  using Q continuously since 1996 -  Subscription Quicken  -  Win11
    -Questions? Check out the  Quicken Windows FAQ list

Answers

  • splasher
    splasher SuperUser ✭✭✭✭✭
    Answer ✓
    Pop-ups must be allowed in your browser program for Chat to work.
    -splasher  using Q continuously since 1996 -  Subscription Quicken  -  Win11
    -Questions? Check out the  Quicken Windows FAQ list
  • Yep, that was it! Thanks!
  • Sco0ter
    Sco0ter Member ✭✭
    Why does the quicken Chat function no longer work??
  • splasher
    splasher SuperUser ✭✭✭✭✭
    Sco0ter said:
    Why does the quicken Chat function no longer work??
    As suggested earlier in this thread, are Pop-ups allowed in your browser?
    -splasher  using Q continuously since 1996 -  Subscription Quicken  -  Win11
    -Questions? Check out the  Quicken Windows FAQ list
This discussion has been closed.