Why can't I open a chat window with Support?

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Jefowler302
Jefowler302 Member ✭
edited January 2022 in Errors and Troubleshooting (Windows)
I am having the issue with reauthorizing my Capital One accounts. I did all the steps to resolve and it still doesn't work. Why can't I open a chat window with support to talk about this?

Best Answer

  • splasher
    splasher SuperUser ✭✭✭✭✭
    Answer ✓
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    Pop-ups must be allowed in your browser program for Chat to work.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

Answers

  • splasher
    splasher SuperUser ✭✭✭✭✭
    Answer ✓
    Options
    Pop-ups must be allowed in your browser program for Chat to work.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

  • Jefowler302
    Jefowler302 Member ✭
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    Yep, that was it! Thanks!
  • Sco0ter
    Sco0ter Member ✭✭
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    Why does the quicken Chat function no longer work??
  • splasher
    splasher SuperUser ✭✭✭✭✭
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    Sco0ter said:
    Why does the quicken Chat function no longer work??
    As suggested earlier in this thread, are Pop-ups allowed in your browser?

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

This discussion has been closed.

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