Happy State Bank Fails to connect

Surcy
Surcy Quicken Windows Subscription Member
I can not get Happy State Bank - Personal to connect to Quicken. It is listed however when I enter my credentials it fails to connect. I can log in to the website for the bank and have confirmed that Quicken is listing the correct website. Any ideas?

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Surcy,

    Thank you for taking the time to visit the Community and telling us about your issue, though I apologize that you are experiencing this.

    To clarify; are you attempting to add a new account to Quicken or trying to connect an already existing account that you have set up in Quicken? Also, do you receive any specific error code(s) and/or message(s) while trying to connect that you could provide us with here, please?

    Please check back and let us know! Thank you.

    -Quicken Anja
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  • Surcy
    Surcy Quicken Windows Subscription Member
    I am trying to add a new account to Quicken. After trying again just now and going into advanced settings and choosing Express Web Connect, it worked.