Getting repeated errors with Citi Personal Wealth Management - now it's OL-293-A

Hi - I was getting OL-362-A errors with Citi PWM and I deactivated and reactivated my accounts and it seemed OK. Today the error is OL-293-A, and it's repeatable. What's up?


  • solmssen
    solmssen Member ✭✭
    I deactivated and reactivated, and it worked this time, but now my Fidelity account is doing the same thing (OL-362-A), even though it worked fine 10 minutes ago.
  • Quicken Alyssa
    Quicken Alyssa Moderator mod
    Hello @solmssen,

    I am sorry to hear that you are experiencing various issues. 

    I would suggest saving a backup and then using this Knowledge Base article for steps on how to resolve that error.

    Do let us know if you have any more questions or concerns!

    Quicken Alyssa
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    It is highly unlikely that the the OL-262-A, account not found, error is caused by a hidden account or account information that is out of sync given that it was working 10 minutes before.

    To me it sounds like another variation on this problem:

    As in the deactivating/reactivating is doing the same flow as the Add Account, and messing up the other financial institution's information until Quicken is restarted.
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: