Key Bank - AGGREGATOR_IN_ERROR (CP_SERVER_ERROR:FDP-2102)

This discussion was created from comments split from: Aggregator error.

Comments

  • Same issue -- AGGREGATOR_IN_ERROR (CP_SERVER_ERROR:FDP-2102) with Key bank using MAC 6.4.4
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @gmeinczinger,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    I also happen to bank with Key, though I am not experiencing this error. Could you please provide which connection type you are using to connect with Key (Quicken Connect or Direct Connect)?

    Please check back and let us know! Thank you.
    -Quicken Anja
  • How do I tell??
  • Quicken Anja
    Quicken Anja Moderator mod
    How do I tell??
    Open the account register and navigate to Settings > Downloads. There it should show you which connection type is being used.
    -Quicken Anja
  • Using Quicken Connect
  • Quicken Anja
    Quicken Anja Moderator mod
    @gmeinczinger thank you for following up.

    To start with, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend saving a backup first (just in case). Then, please follow the instructions provided below.
    1. Navigate to the Quicken dropdown menu
    2. Sign Out...
    3. Sign back in using your Quicken ID (email) and password 
    4. Follow the prompts to be taken back to your data file after signing in
    Once that is done, see if the issue still persists.

    Let us know how it goes!
    -Quicken Anja