Index:ETHUSD200 not updating?

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kharreld
kharreld Member ✭✭
in Download, Add/Update Accounts (Windows)
Anyone having issues still with using Cboe to track Ethereum prices? I noticed a thread in October where it wasn't working, but that seemed to be resolved. I have been unable to update prices since 11/5. However ADA index still seems to be updating fine
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  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @kharreld,

    Thank you for reaching out to the Community to report this problem, though I apologize that you are experiencing this.

    If you are still experiencing this problem, we ask that you please try uninstalling and reinstalling the program to see if that may help resolve this issue. 

    You can also try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. Please, follow the steps below in order to do so.
    1. Navigate to Edit
    2. Preferences...
    3. Quicken ID & Cloud accounts
    4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
    5. Follow the prompts to Sign Out
    6. Sign back in using your Quicken ID (email) and password

    I hope this helps!

    -Quicken Anja
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