Quicken 2016 won't let me past my password

katbull10

I've read other posts and they say to update the Mondo patch. I try and I keep getting The program can't start because MSVCP120.dll is missing from your computer error in Windows 10. We don't need bells and whistles with Quicken. What we have works great. Now that I uploaded my data to the newer computer, Quicken won't take my password. I can't create a new one either.

I can see my data is there when I go to Validate file. It pops up then disappears behind the log in it won't take.

How do I get past this? Has Quicken made it so you have to use online services?

If I did use online, can I upload my data file to it?

Sherlock

katbull10 said:

So I downloaded the microsoft link and repaired. I still am unable to get Quicken to take the password.

If you're being prompted to provide an Intuit ID password, I suggest you download and apply the US Quicken 2016 Release R19.5 Mondo patch or the Canadian Quicken 2016 Release R7.2 Mondo patch available at: http://www.quicknperlwiz.com/quickenpatches.html

Sherlock

If you want to continue to use Quicken 2016, I suggest you resolve the Windows 10 missing MSVCP120.dll issue: https://answers.microsoft.com/en-us/windows/forum/all/msvcp120dll-and-msvcr120dll-are-missing/fd0f051c-ef81-4c00-9285-b677ad96b94e

katbull10

So I downloaded the microsoft link and repaired. I still am unable to get Quicken to take the password.

Sherlock

katbull10 said:

So I downloaded the microsoft link and repaired. I still am unable to get Quicken to take the password.

If you're being prompted to provide an Intuit ID password, I suggest you download and apply the US Quicken 2016 Release R19.5 Mondo patch or the Canadian Quicken 2016 Release R7.2 Mondo patch available at: http://www.quicknperlwiz.com/quickenpatches.html

katbull10

That's the patch I'm trying to run and getting the error about the missing MSVCP120.dll.

katbull10

wait I was trying to update to the 19. Mondo 7 is running. Here's hoping!

Sherlock

katbull10 said:

That's the patch I'm trying to run and getting the error about the missing MSVCP120.dll.

Which means you have not resolved the Windows 10 missing MSVCP120.dll issue yet.  Did you follow the instructions to install both the 32-bit and 64-bit packages and reboot?

If you have, try running the Mondo Patch in an earlier Windows compatibility mode.

katbull10

It's working if I do it some updates. :)

katbull10

IT WORKED!!!!! Sherlock you are a genius! THANK YOU!!!

Chris_QPW

For what it is worth, Quicken is a 32-bit program so you have to install the 32-bit version.  You don't really need to install the 64-bit version, but it won't hurt.