Quicken Locks up when syncing Charles Schwab Account with new patch

Donnie in DM

I found the account syncing process worked passing to the Charles Schwab web site and authorizing Quicken access to the information. Then "Take me back to Quicken" tab is pressed, a window indicating communication is taking place with Schwab, The transaction download bar shows for a second then the whole system locks up with a dialog box with the title "Service provider change OK right away" Nothing clicked on this Window frees the system from being frozen. I have to shut Quicken down with the Windows Task Manager.
Up to now downloads from Schwab have worked flawlessly for years.

Has this been a problem for others?

Quicken Anja

Hello @Donnie in DM,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

To start with, I suggest that you try validating and/or super validating your data file to see if this will help. However, I do recommend that you first save a backup file prior to performing these steps.

Validate: 

1. File
2. Validate and Repair File...
   
3. Validate File
   
4. Click OK
5. Close the Data Log
   
6. Close Quicken (leave it closed for at least 5 secs)
7. Reopen Quicken and see if the issue persists.

Super Validate:

1. File
2. Hold CTRL + Shift and click Validate and Repair File...
   
3. Super Validate File
4. Click OK
5. Close the Data Log
   
6. Close Quicken (leave it closed for at least 5 secs)
7. Reopen Quicken and see if the issue persists.

Let us know how it goes!