Problems with Capital One

This discussion was created from comments split from: Schwab Access Messed up.

Comments

  • I am also having the same problem with Capitol One credit card
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Clemantine1,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing trouble.

    In order to better assist you further, could you please elaborate and provide further details on the problems you are experiencing with Capital One Credit Card?

    Please check back and let us know! Thank you.
    -Quicken Anja
  • PaulaManildi
    PaulaManildi Member ✭✭
    When I update my Capital one accounts (which I do with a download file because the automatic update doesn't work because I have multiple (12) accounts, when I go to Reconcile it ALWAYS says my balance is 0.00 (which it NEVER is). See attached screenshot...
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @PaulaManildi,

    Thank you for reaching out to the Community and adding to this discussion to tell us about your issue, though I apologize that you are experiencing this.

    We have opened an escalation ticket with our service provider for this issue. While the investigation remains ongoing, please, refer to this open Community Alert for updates.

    I apologize for any inconvenience this may cause in the meantime! Thank you.
    -Quicken Anja
This discussion has been closed.