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Citibank credit card processing in Quick Pay

dianek

I placed a payment thru quick pay on 12/1/21, and it still says processing on 12/2/21. This has never happened before and I am concerned about being late. Not sure if this is an issue related to Citi or is it happening with all Quick Pay processing?

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Comments

Quicken Anja

Hello @dianek,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

To start with, if you haven't already, I suggest you try to Review and Repair Payments. However, I do recommend that you save a backup of your data file first (just in case). After that, please navigate to the Bills & Income tab and click on the gear icon on the top-right. Then, click on Review and Repair > Review and Repair Payments in the dropdown menu.

Image: https://us.v-cdn.net/6031128/uploads/editor/90/zisceh4hmu92.png

Once that is done, see if the issue still continues to persist.

I hope this helps!