How to get my order # for a refund?

I am trying to fill the refund form, but can´t find the order #.

I have paid my subscription directly from, but the e-mail I received right after has no order.

Thank you


  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Au Sto,

    Thank you for reaching out to the Community with your question.

    I took the liberty of reviewing your account and have reinitiated an order confirmation email to be sent to you which you should receive shortly.

    I have also sent you a direct message to provide you with your order number. Please navigate to the inbox in the top right-hand corner of the Community page and check your inbox.

    Thank you!

    -Quicken Anja
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