Capital One Online Balance not updating for several days

MrZipp
MrZipp Member ✭✭✭
edited January 2022 in Download, Add/Update Accounts (Windows)
The transactions are downloading, but the OL Balance is incorrect. Logging into the website, and everything is fine, just incorrect balance. I'm hesitant to deactivate/reactivate after so many recent problems with Schwab. Any thoughts are appreciated. thx

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @MrZipp,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    We have opened an escalation ticket with our service provider for this issue. While the investigation remains ongoing, please, refer to this open Community Alert for updates.

    I apologize for any inconvenience this may cause in the meantime! Thank you.

    -Quicken Anja
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  • tew53080
    tew53080 Quicken Windows Subscription Member ✭✭
    as of 12/16/21 capital one credit card balance not updating. It has not updated since 12/3/21
This discussion has been closed.

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