Why have transactions from Fidelity Investments failed to download?

raaail
raaail Quicken Windows Subscription Member ✭✭
edited January 2022 in Download, Add/Update Accounts (Windows)
I have downloaded from Fidelity Investments for years. All of a sudden transactions do not download. Can you help?

Answers

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited December 2021
    I have had no problems with Fidelity Investments transactions downloads for quite some time.  Quite a few were downloaded just this morning.
    Please clarify what you mean by "all of a sudden".  Exactly when did you first notice that transactions were not being downloaded?
    Are you getting any error codes or error messages when running OSU?
    Are there specific kinds of transactions that are not being downloaded and were they fully executed or pending/in process on Fidelity.com?

    Quicken Classic Premier (US) Subscription: R59.10 on Windows 11

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭
    AND, are you successfully loading from your bank, credit cards, etc?
    Because I, also, downloaded multiple transactions from Fidelity Investments just this morning.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

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