PSECU Credit Union - | CC-506 |Quicken is unable to update your account.

Jeepster1957

| CC-506 |Quicken is unable to update your account. This may be because the account was closed, or its nickname changed. Have done none of the preceding. Getting this error since 12/18/2021. Just recently accepted the auto update.

Quicken Paloma

Hello @Jeepster1957, 

Thank you for reaching out to the Quicken Community. We apologize you are having this issue. To better assist you more information is needed. For instance, what connection method are you using? Is this error message being received for one account or multiple? Also, have you restored a backup recently? 

Please elaborate so that we may be able to provide the proper guidance. 

-Quicken Paloma

Jeepster1957

Internet - One Step Update, multiple accounts, did not restore. Seems to have coincided with the latest update.

Quicken Jasmine

Hi @Jeepster1957, 

Thank you for your response. By connection method, we are wondering if you are using web express connect, direct connect, or quicken connect. Also, could you please send your information logs over to Quicken so we may look into this error? You can do this by going to help> report a problem. 

Please let us know so we can further assist you. 

Thank you, 
Quicken Jasmine

dave350

Same problem. no error codes just does not update. Is there a way to NOT to auto update Quicken?

dave350

Express web connect has not updated since 12/10/2021

dave350

all other accounts have updated

dave350

R36.57
27.1.36.57

dave350

==== OSU End (20211223/12:12:39) ====
20211223 12:14:27: Entering SingleSignOnForIQC

==== OSU Start (20211223/12:14:27) ====
20211223 12:14:28: Marketing session sending to: https://msa.intuit.com/banking/fimkt/basic/QWBasic.ini
20211223 12:14:28: QFN: Beginning get from https://msa.intuit.com/banking/fimkt/basic/QWBasic.ini
20211223 12:14:30: QFN: End get from https://msa.intuit.com/banking/fimkt/basic/QWBasic.ini, netstatus 0
20211223 12:14:30: QFN: Beginning send to https://ofx.etrade.com/cgi-ofx/etradeofx
20211223 12:14:31: QFN: End send to https://ofx.etrade.com/cgi-ofx/etradeofx, netstatus 0
20211223 12:14:31:
20211223 12:14:31: QFN: Beginning send to https://ofx.tdbank.com/eftxweb/td.ofx
20211223 12:14:34: QFN: End send to https://ofx.tdbank.com/eftxweb/td.ofx, netstatus 0
20211223 12:14:34: Marketing session sending to: http://www.tdbank.com/quicken/marketingQ2009.ini
20211223 12:14:34: QFN: Beginning get from http://www.tdbank.com/quicken/marketingQ2009.ini
20211223 12:14:34: ***QFN kQFFinished: returns 67305875
20211223 12:14:34: The application has been denied access to the server. Try again now, or wait and try later.
20211223 12:14:34: QFN: End get from http://www.tdbank.com/quicken/marketingQ2009.ini, netstatus 15
20211223 12:14:34: QFN: Beginning send to https://ofx.tdbank.com/eftxweb/td.ofx
20211223 12:14:40: QFN: End send to https://ofx.tdbank.com/eftxweb/td.ofx, netstatus 0
20211223 12:14:41:
20211223 12:14:41: Marketing session sending to: https://msa.intuit.com/banking/fimkt/basic/intuit_BASICmac.ini
20211223 12:14:41: QFN: Beginning get from https://msa.intuit.com/banking/fimkt/basic/intuit_BASICmac.ini
20211223 12:14:41: QFN: End get from https://msa.intuit.com/banking/fimkt/basic/intuit_BASICmac.ini, netstatus 0
20211223 12:14:41: QFN: Beginning send to https://services.quicken.com/ofx-secure-plus/15103
20211223 12:14:42: QFN: End send to https://services.quicken.com/ofx-secure-plus/15103, netstatus 0
20211223 12:14:43:
20211223 12:14:43: Marketing session sending to: https://msa.intuit.com/banking/fimkt/basic/intuit_BASICmac.ini
20211223 12:14:43: QFN: Beginning get from https://msa.intuit.com/banking/fimkt/basic/intuit_BASICmac.ini
20211223 12:14:44: QFN: End get from https://msa.intuit.com/banking/fimkt/basic/intuit_BASICmac.ini, netstatus 0
20211223 12:14:44: QFN: Beginning send to https://services.quicken.com/ofx-secure-plus/15103
20211223 12:14:45: QFN: End send to https://services.quicken.com/ofx-secure-plus/15103, netstatus 0
20211223 12:14:45:

==== OSU End (20211223/12:14:59) ====

dave350

see same problem in other posts. hoping it would be corrected with weekend maint. does not update register but online balance is correct.

vinylgod

i am having same prblem

dave350

New update today. Still same problem.