CC-501 USAA and Victory Capital [Edited]

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cicampbell76
cicampbell76 Member ✭✭
edited January 2022 in Errors and Troubleshooting (Windows)
Been getting CC501 errors for USAA Savings Bank and Victory Capital (successor to USAA Management Services) for over a week. Any ideas what's going on here?

Answers

  • Quicken Jared
    Quicken Jared Alumni ✭✭✭✭
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    cicampbell76 said:
    Been getting CC501 errors for USAA Savings Bank and Victory Capital (successor to USAA Management Services) for over a week. Any ideas what's going on here?
    Hello cicampbell76,

    I know that errors connecting to online banking services can be frustrating. By chance, are any of these accounts mortgages? The following thread may be of interest to you: https://community.quicken.com/discussion/7899473/ongoing-12-18-21-mortgage-accounts-cc-501-555-155-or-ccclient-203#latest.

    Thanks,

    Quicken Jared 
  • cicampbell76
    cicampbell76 Member ✭✭
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    Jared - thanks. No neither is a mortgage accounts. One is credit card, the other is money market account. They used to work, but not now
  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @cicampbell76,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    Could you please navigate to Help > Report a Problem and submit all of your log files so we can further investigate this?

    Thank you!

    -Quicken Anja
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