Wells Fargo Bank Transactions Not Downloading

mrbelanger

I've been automatically downloading transactions for my bank and investment companies for years with no problem. Starting in June transactions began downloading twice, once to the correct account, and then to an incorrect account (annoying, but I was able to fix by deleting the duplicates posted to the wrong account). Then in mid-July or so they only downloaded to the incorrect account (annoying, but I was able to fix this by transferring the transactions to the proper account. Now, since the beginning of October, the transactions will not download at all. I've tried downloading and importing rather than the direct update, but it's the same result (e.g. on account said it downloaded 77 transactions, but they appear nowhere). This program is worthless if I have to start manually inputting transactions.

Has anyone experienced this problem and/or have a solution. Quicken support said they are aware of the problem but provided no solution or fix date.

Thanks,

Mark

Steven K S

I just switched from Quicken for Windows to Quicken for Mac.
I connected to Wells Fargo Bank, and it downloaded new transactions from my checking account, but the check number is missing. This makes it difficult to match the transaction to my paper register.

Quicken Jasmine

Hi @mrbelanger and @Steven K S,

Thank you for coming to the community, we are sorry that you are experiencing this issue. We do currently have an alert regarding Wells Fargo and transactions downloaded. I have included the link in which you can follow and bookmark to remain up to date on any resolutions that we may find in regards to this error. 

https://community.quicken.com/discussion/7901894/ongoing-12-22-21-wells-fargo-update-completes-but-nothing-downloads#latest

Thank you for your continued support and patience as we work towards a resolution. 
Quicken Jasmine