Unable to make checking account entries

Question

2 days ago I was fine with Quicken.  Then just today, I was unable to make entries into my checking account either manually or through bills and reminders.  Please advise what to do asap.  Thankyou

Frankx · Answer

Hi @pbigler

Based on what you are seeing, I think that your Quicken application may have become corrupted.  To try and fix this, I would recommend trying to see if a Mondo patch might resolve the problem.  Please take a look at this LINK and follow the instructions.  Let me know how this goes.

Frankx

pbigler · Answer

Hi Frankx, there are no errors when I click "enter transaction".  Basically, nothing happens.  I have 2 checking accounts and this is happening in both accounts. Neither is connected to a financial institution.  I was wondering if there is a limit on how many transaction is allowed in Quicken since I have been a customer for so many years.

Hi splasher, my subscription is current and I am on Quicken 10 Enterprise

splasher · Answer

What edition of Quicken are you using and is your subscription not in an expired status?