Not able to sync with PNC Bank again

OscarV

I am getting the following error when trying to sync with PNC Bank

Sync Error
Warning
Quicken encountered an error while communicating with our servers.

I was having issues previously and went though a very painful process to create new file and Import previous transaction then to reconcile the account. It will be very bad if I have to do this again

I have updated to Version 6.5.0 (Build 605.42621.100) and using macOS 12.0.1

I have sent several times the file error but haven't gotten any answer yet

I got with support a couple of weeks ago and was told that was a known issue and a new version should come soon, that is why I updated to version 6.5.0

This whole situation is very frustrating.

Does anyone have similar issue and got a good response that solve the problem?.

Quicken Jasmine

Hi @OscarV,

Thank you for coming to the community, we are sorry that you are experiencing this issue. We do currently have an alert regarding syncing your bank accounts at the moment. I have included a link to the alert so that way you can stay up to date on any new information or resolutions that may be found in regards to this error. 

https://community.quicken.com/discussion/7904619/new-12-28-21-slowness-or-errors-when-performing-a-one-step-update#latest

Thank you for your continued support and patience as we work towards a resolution.
Quicken Jasmine