What was in the most recent update! It destroyed several accounts!

honeywell2
honeywell2 Quicken Windows Subscription Member
edited January 2022 in Installing and Updating (Windows)
>:) The report about errors in updating doesn't go far enough. The new release wiped out all the data in at least 2 accounts (or hid the data from itself) and then started syncing to the cloud (which is not set up). It is backwards effective. It hides the data in earlier versions of the same accounts.

Answers

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    Did the account registers change to a "Dashboard"?
    If so, you got hit with the bug that turns on simple investing mode in some accounts.
    You can go into the Account Details (Select the gear icon) and select Complete - Positions and Transactions
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  • honeywell2
    honeywell2 Quicken Windows Subscription Member
    Yes, the bug did change transaction tracking to simple. However, the update causes Portfolio and the Account Bar to report the balances of 3 of 5 NWML accounts as ZERO--no securities notwithstanding the display of transactions in the register.
  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    I would restore from a backup; I suspect that when it changed over and updated it put in transactions that zeroed out your holdings or something like that.
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  • honeywell2
    honeywell2 Quicken Windows Subscription Member
    No. I restored from backup and the same issues applied. I also opened a different file for a different accounting year. The updated Quicken changes each file as its opened to create the same errors.
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