Bill Pay Screen Freezes [Edited]

roadie

When I go into bill paying, click on the bill to pay, then click enter to pay that bill the screen freezes. I then have to go someplace else in quicken and return, the screen is normal the bill is payee is paid. I have downloaded the latest version and reloaded quicken and it still freezes.

Quicken Anja

Hello @roadie,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

To start with, I suggest that you try validating and/or super validating your data file. However, I do recommend that you first save a backup file prior to performing these steps.

Validate: 

1. File
2. Validate and Repair File...
   
3. Validate File
   
4. Click OK
5. Close the Data Log
   
6. Close Quicken (leave it closed for at least 5 secs)
7. Reopen Quicken and see if the issue persists.

Super Validate:

1. File
2. Hold CTRL + Shift and click Validate and Repair File...
   
3. Super Validate File
4. Click OK
5. Close the Data Log
   
6. Close Quicken (leave it closed for at least 5 secs)
7. Reopen Quicken and see if the issue persists.
   

Let us know how it goes!