Bill Pay Screen Freezes [Edited]

When I go into bill paying, click on the bill to pay, then click enter to pay that bill the screen freezes. I then have to go someplace else in quicken and return, the screen is normal the bill is payee is paid. I have downloaded the latest version and reloaded quicken and it still freezes.

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    edited January 7
    Hello @roadie,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    To start with, I suggest that you try validating and/or super validating your data file. However, I do recommend that you first save a backup file prior to performing these steps.

    Validate
    1. File
    2. Validate and Repair File...
    3. Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.

    Super Validate:
    1. File
    2. Hold CTRL + Shift and click Validate and Repair File...
    3. Super Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.

    Let us know how it goes!
    -Quicken Anja
This discussion has been closed.