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Bogeys Mom
Quicken Windows Subscription Member
Trying to deactivate closed account from online access, but error message states I must accept a downloaded transaction before I do that. But there are no downloaded transactions. What do I do?
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Hello @Bogeys Mom,
Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this and for not having received a response yet.
To start with, I suggest that you try validating and/or super validating your data file. However, I do recommend that you first save a backup file prior to performing these steps.
Validate:- File
- Validate and Repair File...
- Validate File
- Click OK
- Close the Data Log
- Close Quicken (leave it closed for at least 5 secs)
- Reopen Quicken and see if the issue persists.
Super Validate:- File
- Hold CTRL + Shift and click Validate and Repair File...
- Super Validate File
- Click OK
- Close the Data Log
- Close Quicken (leave it closed for at least 5 secs)
- Reopen Quicken and see if the issue persists.
I hope this helps!
-Quicken Anja
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