How to edit a credit card account number change in bill pay

I have had an update on my American Express account. The new card has a different number. Since I pay the account using bill pay, how do I change the card number? Do I have to close the original account and enter the new account number as a totally new account?


  • jaspden@
    jaspden@ Member ✭✭
    Re: answer: Will the response require later login, or will the answer provided be sent via email?
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @jaspden@,

    Thank you for reaching out to the Community with your question, though I apologize for not having received a response yet.

    To change your credit card number within Quicken, you will simply need to deactivate and reactivate the account.

    Please, follow the steps found in this support article to deactivate. Once deactivated, to reactivate, navigate to Tools > Add Account..., search for your Financial Institution name and follow the prompts to connect. Once your account(s) have been found, be sure to link them to the existing account(s) you have already set up in Quicken.

    I hope this helps!

    -Quicken Anja
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  • jaspden@
    jaspden@ Member ✭✭
    Thank you. That should resolve the problem.
    Jim A.
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