Unable to change Direct Connect password

Involute
Involute Quicken Windows Subscription Member ✭✭
edited February 2022 in Download, Add/Update Accounts (Windows)
I'm trying to download transactions from my bank and Quicken is asking me to change my Direct Connect password, I do this every month and I don't recall it asking me to do this before. In the Change Assigned Password dialog I enter a complying password but the Change Password button remains disabled. None of the yellow caution icons turn green as I'd expect them to. I AM able to change the relevant password in the Edit Password Vault dialog, but Quicken still tells me to change it again when I run Direct Connect, and the problem recurs. I'm running R36.57 on Win10 x64.

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Involute,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this and for not having received a response yet.

    In order to better assist you further; could you please provide the name of the financial institution you are experiencing this issue with?

    Please check back and let us know! Thank you.

    -Quicken Anja
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