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Fidelity (Elan) Credit Card Problem

neil154

When I try to update my Fidelity Credit Card(Elan Bank) I get message that "financial institution's website has a new page or popup window which needs your response" but there is no popup and I can still get access to the account my normal way through my browser. Quicken for Windows

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Comments

Sherlock

Intuit continues to have difficulty maintaining the Express Web Connect connection method for Quicken. If you are not willing to accept the unreliability of this connection method, I suggest you use the Web Connect connection method instead. If you haven't already, you may want to review: https://www.quicken.com/support/how-quicken-connects-your-bank

sellis89

I had the same problem since Jan 6. I logged into the website https://login.fidelityrewards.com/ and it was prompting me for my income. I entered 0, then logged off and after that Quicken downloaded as normal

wsgumich

Same for me.

Deaks

Thanks. Your guidance helped me!

PrestonCudd

The response from sellis89 on 1/11 is EXACTLY what needs to be done. I followed this advice and my problem (that appeared it was an Elan issue) was resolved. Thanks for the help sellis89!