CC-502 Error with Venmo

RodKu

On trying to update Venmo with One Step Update it is constantly not recognizing Quicken servers/VMs as a approved device so asks where to send an authentication code. If you enter your phone number you never get the text, and One Step Update times out with error CC-502.

Anyone been able to figure out how to work around this?

Quicken Paloma

Hello @RodKu, 

Thank you for reaching out to the Quicken Community. We apologize you are having this issue. To better assist you more information is needed. For instance, how long have you experienced this issue? Also, could you please submit a bug report? 

To do this select Help >Report a problem. 

When you have a moment please submit a bug report and let us know!

-Quicken Paloma

roger4man

Same problem here. CC-502 Started to appear January 6.

Nupepsi91

Same problem. Any resolution?

jkl

Same problem. Any resolution?

Quicken Anja

Hello All,

Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

We have opened an escalation ticket with our service provider for this issue. While the investigation remains ongoing, please, refer to this open Community Alert for any and all updates.

I apologize for any inconvenience this may cause in the meantime! Thank you.

jdanderson54

Same problem here

craigcalhoun

I've been having the same issue for the past couple months.

quickmaxx

has anybody solved it?

PanamaPat

Still not resolved!!!