CC-502 Error with Venmo

On trying to update Venmo with One Step Update it is constantly not recognizing Quicken servers/VMs as a approved device so asks where to send an authentication code. If you enter your phone number you never get the text, and One Step Update times out with error CC-502.

Anyone been able to figure out how to work around this?


  • Quicken Paloma
    Quicken Paloma Moderator mod
    Hello @RodKu

    Thank you for reaching out to the Quicken Community. We apologize you are having this issue. To better assist you more information is needed. For instance, how long have you experienced this issue? Also, could you please submit a bug report? 

    To do this select Help >Report a problem. 

    When you have a moment please submit a bug report and let us know!

    -Quicken Paloma
  • roger4man
    roger4man Member ✭✭
    Same problem here. CC-502 Started to appear January 6.