Error after reauthorizing credit card transaction downloads

Jan Ingle
Jan Ingle Member ✭✭
edited January 2022 in Download, Add/Update Accounts (Windows)
I was prompted to reauthorize credit card transactions from Capital One Visa. I went through the steps and received an eMail confirmation from Capital One that it was successful. However, I am still getting the error message that I need to reauthorize transaction downloads from Capital One. I believe it's blocking the downloads a this point. Does anyone know how to clear the message? Thanks.

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Jan Ingle,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    We have opened an escalation ticket with our service provider for this issue. While the investigation remains ongoing, please, refer to this open Community Alert for updates.

    I apologize for any inconvenience this may cause in the meantime! Thank you.

    -Quicken Anja
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