Citibank - Unable to download transactions

Bob Myers
Bob Myers Member ✭✭✭
edited January 2022 in Errors and Troubleshooting (Mac)
Receive "Download Error (-30)". After attempting to Resolve, get "AGGREGATOR_IN_ERROR (CP_SERVER_ERROR:FDP-2102"

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Bob Myers,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    We have opened an escalation ticket with our service provider for this issue. While the investigation remains ongoing, please, refer to this open Community Alert for updates.

    I apologize for any inconvenience this may cause in the meantime! Thank you.

    -Quicken Anja
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  • Bob Myers
    Bob Myers Member ✭✭✭
    Problem persisted when I tried to use Quicken's "Resolve" option. I was able to fix problem by Editing, Resetting, and specifying Direct Connect.
  • Quicken Anja
    Quicken Anja Moderator mod
    Thanks for the update! Glad to hear you found a solution that worked for you.

    -Quicken Anja
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This discussion has been closed.

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