Banking Account Only Showing "Transfers" Categories in Register

Question

This issue started in November and this is not self inflicted as I've had Quicken setup the same for years.

Under "Banking" (specifically checking) accounts, for each transaction in the register, the categories list only displays "Transfer" categories.  I do not have the bar on the left side to select different categories list as you will find under the "Tool" bar or I can find under different accounts and there isn't a checkbox nor settings wheel to select other items.  My current workaround is copy and pasting previous used categories in the register, which works, but would like to get back to the full list.

Thank you

Chris_QPW · Accepted Answer

By any chance is the financial institution USAA?

Since the beginning of last year USAA has had a bug that tells Quicken that almost all the transactions are transfers.  The result is that Quicken puts TXFR in the Check # field, and that in turn locks the category field to only transfers.  If you clear the Check # field, then you can put in any category you like.

Chris_QPW · Accepted Answer

I didn't notice the problem for a long time because my USAA checking account had very little activity, and the two main things that I had where transfers between the checking and the savings account (so a transfer indication was fine) and matching to a paycheck reminder.  The matching overrides this behavior.