Why can't I open Quicken 2015 on my new computer

Question

I had Quicken 2015 on my old computer. I installed it on my new computer and was able to sign in and upload the backup file from my old computer, but the next day it says, "You have exceeded the maximum number of datasets. You cannot create a new dataset or continue to perform your current task at this time." How can I get access to my data on my new computer without upgrading Quicken?

Chris_QPW · Answer

I didn't think Quicken 2015 would throw this error, are you sure you have installed Quicken 2015?
Also have you installed that latest Mondo patch version for Quicken 2015?
You can find it on my site here: http://www.quicknperlwiz.com/quicken-2015-patches.html

Tom Young · Answer

The process of restoring from a backup creates a new dataset, and there's a hard number of datasets you can create.  As I understand it, you'll need to contact Quicken support to allow you to restore that backup.As an alternative, if you last "live" Quicken file is still available to you you might want to simply "open" it to see if that works.