subscription expired after install on second pc

gnerps
gnerps Member
I have a subscription valid thru 11/2022. I installed Quicken on my laptop and now my desktop gives me a "subscription expired" message and won't allow use. I have verified that my subscription allows me to install on multiple PCs. Why do I get the expired message, and how can I restore use on my desktop?
Thanks.

Answers

  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    I suggest you reset the Quicken ID associated with the Quicken file.  
    1. Select Edit > Preferences...
    2. Select Quicken ID & Cloud Accounts
    3. Select Sign in as a different user
    4. Enter yes 
    5. Select Sign Out
    6. Sign in with the your Quicken ID
  • thecreator
    thecreator SuperUser ✭✭✭✭✭
    gnerps said:
    I have a subscription valid thru 11/2022. I installed Quicken on my laptop and now my desktop gives me a "subscription expired" message and won't allow use. I have verified that my subscription allows me to install on multiple PCs. Why do I get the expired message, and how can I restore use on my desktop?
    Thanks.
    Hi @gnerps ,

    Open Quicken.
    At the Top, click Help
    Now click Check Membership Status.

    Please Note: All installations of Quicken on your computers, must be using the same Quicken User ID and password.

    Make sure that you used the Quicken Installer downloaded from your Account after your logged into your Quicken Account on the Web.
    thecreator - User of Quicken Subscription R40.21  USA & Quicken 2017 HBRP R20.6 USA
                       Windows 10 Pro 32-Bit Build 19044.1706                   
                       Windows 10 Pro 64-Bit Build 19044-1706 Lost Windows 11.
                      also  Windows 10 Pro 64-Bit Build 19044.1645
    View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1

  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    gnerps said: I have a subscription valid thru 11/2022. I installed Quicken on my laptop and now my desktop gives me a "subscription expired" message and won't allow use.
    Where or how did you get your 1st copy of Quicken installed - downloaded or from physical CD ?
    Where or how did you install your 2nd copy of Quicken - downloaded, physical CD, or "other" ?

    QWin Deluxe Subscription - Win10
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