subscription expired after install on second pc

gnerps

I have a subscription valid thru 11/2022. I installed Quicken on my laptop and now my desktop gives me a "subscription expired" message and won't allow use. I have verified that my subscription allows me to install on multiple PCs. Why do I get the expired message, and how can I restore use on my desktop?
Thanks.

Sherlock

I suggest you reset the Quicken ID associated with the Quicken file.  

1. Select Edit > Preferences...
2. Select Quicken ID & Cloud Accounts
3. Select Sign in as a different user
4. Enter yes 
5. Select Sign Out
6. Sign in with the your Quicken ID

thecreator

gnerps said:

I have a subscription valid thru 11/2022. I installed Quicken on my laptop and now my desktop gives me a "subscription expired" message and won't allow use. I have verified that my subscription allows me to install on multiple PCs. Why do I get the expired message, and how can I restore use on my desktop?
Thanks.

Hi @gnerps ,

Open Quicken.
At the Top, click Help
Now click Check Membership Status.

Please Note: All installations of Quicken on your computers, must be using the same Quicken User ID and password.

Make sure that you used the Quicken Installer downloaded from your Account after your logged into your Quicken Account on the Web.

Ps56k2

gnerps said: I have a subscription valid thru 11/2022. I installed Quicken on my laptop and now my desktop gives me a "subscription expired" message and won't allow use.

Where or how did you get your 1st copy of Quicken installed - downloaded or from physical CD ?

Where or how did you install your 2nd copy of Quicken - downloaded, physical CD, or "other" ?