Wells Fargo not updating

CMiller
CMiller Quicken Mac Subscription Member
edited February 2022 in Registers & Transactions (Mac)
I did a sync on all my accounts tonight and Wells Fargo (checking, savings and cc) did not update. They did not show an error, just showed 11/29 was last sync and all other accounts were 1/21/22. I prompted it several times to try again, but it just shows a green dot that all is well, even though the last sync was over a month ago. Any ideas?
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  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @CMiller,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    This is a known issue that we have opened an escalation ticket with our service provider for. While the investigation remains ongoing, please, refer to this open Community Alert for updates.

    I apologize for any inconvenience this may cause in the meantime! Thank you.

    -Quicken Anja
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