Cleared Transactions do not Change to Reconciled Status for One Account

stevesbe

I have multiple credit card accounts to which I download transactions and then review each transaction before I accept them. As each transaction is accepted, its status is changed to "c" (Cleared). Once I've accepted all transactions and press the "Done" button at the bottom of the screen all of the accepted transactions are automatically changed to a status of "R" (Reconciled).

However, I have a problem with automatic reconciliation for one of these credit card accounts. For this problem account, when I press the "Done" button, none of the newly cleared transactions are automatically changed to a status of "R" (Reconciled). They remain in a "c" (Cleared) status. To complete the reconciliation for that account I must press Ctrl-R which takes me to the reconciliation screen and press the "Done" button on that screen .

BTW – In the Online Services tab of the Account Details I have checked the box next to “Reconcile using online balance” for all of these accounts.

Why does this occur for only this one account?

Sherlock

stevesbe said:

I have multiple credit card accounts to which I download transactions and then review each transaction before I accept them. As each transaction is accepted, its status is changed to "c" (Cleared). Once I've accepted all transactions and press the "Done" button at the bottom of the screen all of the accepted transactions are automatically changed to a status of "R" (Reconciled).

However, I have a problem with automatic reconciliation for one of these credit card accounts. For this problem account, when I press the "Done" button, none of the newly cleared transactions are automatically changed to a status of "R" (Reconciled). They remain in a "c" (Cleared) status. To complete the reconciliation for that account I must press Ctrl-R which takes me to the reconciliation screen and press the "Done" button on that screen .

BTW – In the Online Services tab of the Account Details I have checked the box next to “Reconcile using online balance” for all of these accounts.

Why does this occur for only this one account?

I suspect you did not check Auto reconcile downloaded transactions for this one account register.  To set this register to behave as you have described the other registers, I suggest you open the register, press Ctrl + Shift + E, select the Online Services tab, uncheck Reconcile using online balance, select OK, press Ctrl + R, choose Online Balance, check Always use online balance for this account and Auto reconcile downloaded transactions, and select OK.