Want Deluxe but got Starter

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LKGriffin
LKGriffin Member ✭✭
D what must I do to get my program converted back to DELUXE PREMIUM I had deluxe for more than six years and accidentally got kicked into the Starter program and I have written and tried to get back to my Deluxe and it now says I am paid up until March 2023 I DON'T WANT THE STARTER - I WANT MY DELUXE BACK - what must I do to get this done!
o:)
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Answers

  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @LKGriffin,

    Thank you for reaching out to the Community with your question.

    I took the liberty of reviewing your account with us and show that you do currently have a Deluxe subscription. Could you please open your Quicken program and navigate to Help > About Quicken to confirm whether it shows Deluxe or Starter there?

    Check back and let us know what you find! Thank you.

    -Quicken Anja
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