Recurring OL-393-A error with Wells Fargo

dana.goldman

For several days, I have been unable to download transactions from 3 Wells Fargo accounts. I have tried both resetting the accounts and even deactivating them. When I reactivate them, they will get new transactions, but updating still generates the error. Any suggestions?

Quicken Anja

Hello @dana.goldman,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

If you haven't already, please take a moment to review and follow the error-specific troubleshooting instructions found in this support article regarding OL-293.

I hope this helps!