Can't connect to Capital One accounts

vdemola
vdemola Member ✭✭
Been going on too long. There are several reports about this problem. We pay a yearly subscription now and expect problems to be fixed in a timely manner.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    edited January 29
    Hello @vdemola,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    This is a known issue for which we have opened an escalation ticket with our service provider for and continues to be worked on. While the investigation remains ongoing, please, refer to this open Community Alert for any and all available updates.

    I apologize for any inconvenience this may cause in the meantime! Thank you.
    -Quicken Anja
  • vdemola
    vdemola Member ✭✭
    Thank you but this is taking way too long. The only reason I use Quicken is so that I can download my transactions. If that doesn't work, I do not have any reason to continue to pay for Quicken.
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