OL-393-A error with Wells Fargo Bank

richardprince
richardprince Quicken Windows Subscription Member
edited February 2022 in Registers & Transactions (Windows)
 I seem to have a "scheduled transaction" which has already BEEN CANCELLED on the Wells Fargo side hanging up the Quicken side... any help to delete this transaction in Quicken appreciated. Going to File, Edit, transaction, cancel payment ... has me connecting to Wells Fargo again resulting in error 0L-393-A... viscious cycle.. and frustrating.
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Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @richardprince,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    If you haven't already, please take a moment to review and follow the error-specific troubleshooting instructions found in this support article regarding error OL-393.

    I hope this helps!

    -Quicken Anja
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