Credit Card accounts not downloading online balance

BOA not downloading online balance therefore can't reconcile. Same with BJ's CC.


  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    edited January 31
    Hi @Robert Melino,

    I am not seeing this behavior in my file, however there seem to be others who are having this same problem (albeit with other credit card providers) so it could be a Quicken issue, or less likely a provider problem.

    In any event, you could still reconcile your credit card account to a recent paper statement balance, or simply go to the provider's website and reconcile to that online balance.  Not ideal, but a temporary workaround until the application starts working again.


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  • Robert Melino
    Robert Melino Member ✭✭
    It may have something to do with the date. "Balance" shows as 0 2000. This problem began Jan 27th. The on-line balance has disappeared from the download altogether.
    This h as to be a Quicken problem.
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    What connection type are you using.  Lots of people are reporting problems with the online balance when using Express Web Connect.
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website:
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